Using your greeting on more than one line
Yes, you can. A greeting you buy can play on as many of your own business's lines as you need. Download it and upload it to each line or phone system. If a line uses a different phone system, check which file it takes. A location with its own address, hours or number needs its own greeting.
Updated September 28, 2026How do I use the same greeting on another line?
Your downloads stay in My Greetings, so you can download them again for each line. The files are the same every time.
What if the other line is on a different phone system?
Most systems take the MP3 or 8 kHz WAV you already have. Check the file format guide for yours. If a system needs a file you don't have, email support@voicegreetingstudio.com with your order number.
When do I need a separate greeting?
- A second location with a different address, hours or phone number.
- A department that needs its own message.
- Each extra greeting is $9, or 1 credit. With a credit pack, that works out to $7 or $6 a greeting.
Can I buy greetings for other businesses?
Each greeting's license covers the business that buys it, on its own lines. You can't resell greetings or their audio. If you set up phones for other businesses, each one should buy its own greeting. See our Terms of Service.
Still need help?
Email support@voicegreetingstudio.com. If it's about an order, include your order number.